Accessibility Statement

Last updated: 13/09/2025

Electronics Water Damage Repair is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Accessibility Features

Navigation

• Skip to main content links for keyboard users
• Logical heading structure (H1, H2, H3, etc.)
• Consistent navigation across all pages
• Breadcrumb navigation where appropriate
• Mobile-friendly responsive design

Visual Design

• High contrast color schemes
• Scalable text that can be enlarged up to 200%
• Clear, readable fonts and appropriate font sizes
• Consistent visual hierarchy
• Focus indicators for keyboard navigation

Content

• Alternative text for all images
• Descriptive link text
• Clear, simple language
• Logical content flow
• Form labels and instructions

Interactive Elements

• Keyboard accessible forms and buttons
• Sufficient touch targets (minimum 44px)
• Clear error messages and validation
• Accessible contact forms
• Working skip links

Browser and Assistive Technology Support

Our website is designed to work with a wide range of browsers and assistive technologies:

• Screen readers (NVDA, JAWS, VoiceOver)
• Voice recognition software
• Switch navigation devices
• Screen magnification software
• Keyboard-only navigation

Known Issues and Limitations

While we strive to maintain accessibility standards, we are aware of some limitations:

• Some third-party content may not be fully accessible
• Older PDF documents may not be screen reader compatible
• Some interactive elements may require JavaScript

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Response Time

We aim to respond to accessibility feedback within 5 business days. For urgent accessibility issues that prevent you from accessing our services, please call our emergency line at 0800 123 4567.

Alternative Formats

If you need information from our website in an alternative format, we can provide:

• Large print documents
• Audio recordings
• Braille materials
• Plain text versions
• Easy read formats

Ongoing Improvements

We are committed to continuously improving the accessibility of our website. This includes regular accessibility audits, user testing with people with disabilities, and staff training on accessibility best practices.

Compliance Status

This website is designed to conform to WCAG 2.1 Level AA standards. We regularly test our website using automated accessibility tools and manual testing to ensure compliance. Our goal is to achieve and maintain full compliance with these standards.

Third-Party Content

Some content on our website may be provided by third parties. While we strive to ensure all content meets accessibility standards, we cannot guarantee the accessibility of third-party content. If you encounter accessibility issues with third-party content, please let us know and we will work with the provider to address the issue.

Updates to This Statement

We will update this accessibility statement as we make improvements to our website and as accessibility standards evolve. The last updated date will be revised accordingly.